FAQs
Common questions about Memo-Reez
Everything you need to know before you get started
How do I place my order?
Simply choose Material, shape and size and upload your photo.
How do I know it will look great?
We use the highest quality digital imaging and printing technology. Your photos are HD printed on the finest materials sourced from all over the world, handcrafted for you using the utmost TLC and attention to detail.
Our experts will inform you if the photo you've chosen will not print at a good quality, you can send us a new photo by email to storememoreez@gmail.com, be sure to choose "ACTUAL SIZE" (if asked) to ensure your photo will print at the highest quality.
Once we have received your picture, and there is nothing to be edit, or fixed it, the printing process takes 5-10 minutes. We then ship the finished product the same day.
Do you ship international?
We currently ships to the U.S. only. But check with us first at storememoreez@gmail.com, we might be able to ship international too.
How long will it take for my order to arriver after I have paid?
3-5 business days, depending on your location.
Are payments secure?
Yes. Our checkout process is fully secured.
What do you do with the pictures I upload?
We do not do anything with any of the files you upload other than produce the products your order. We understand that your pictures are property of the user uploading them.
How do I contact Memoreez Customer Experience team?
The best way to reach our dedicated support staff is by emailing us storememoreez@gmail.com. Include your order number and contact info and we'll get back to you as quickly as possible!