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FAQs

Common questions about Memo-Reez

Everything you need to know before you get started

 

 

How do I place my order?

Simply choose Material, shape and size and upload your photo. 

How do I know it will look great?

We use the highest quality digital imaging and printing technology. Your photos are HD printed on the finest materials sourced from all over the world, handcrafted for you using the utmost TLC and attention to detail.

Our experts will inform you if the photo you've chosen will not print at a good quality, you can send us a new photo by email to storememoreez@gmail.com, be sure to choose "ACTUAL SIZE" (if asked) to ensure your photo will print at the highest quality.

Can I print more than one photo on a block?
Yes, however you must send us a full photo collage (already pre-arranged with your image configuration).
Can I add any text to the block?
Yes, you can add text to both the picture and the back of the block.
How long does the printing process take?

Once we have received your picture, and there is nothing to be edit, or fixed it, the printing process takes 5-10 minutes. We then ship the finished product the same day.

Can I print more than one photo on a block?
Yes, however you must send us a full photo collage (already pre-arranged with your image configuration).
      ERROR: What do I do if I can’t upload my picture?
      Make sure the picture is a JPEG file before uploading it. If the problem still persists, refresh your browser and try again.

      Do you ship international?

      We currently ships to the U.S. only. But check with us first at storememoreez@gmail.com, we might be able to ship international too.

      How long will it take for my order to arriver after I have paid?

      3-5 business days, depending on your location.

      Are payments secure?

      Yes. Our checkout process is fully secured.

      What do you do with the pictures I upload?

      We do not do anything with any of the files you upload other than produce the products your order. We understand that your pictures are property of the user uploading them. 

       How do I contact Memoreez Customer Experience team?

      The best way to reach our dedicated support staff is by emailing us storememoreez@gmail.com. Include your order number and contact info and we'll get back to you as quickly as possible!